Head of department: Mr. Davood Karimi

Social assistance is a set of measures, counseling and professional activities that are offered in the form of welfare, rehabilitation, social, cultural and educational institutions, organizations, to provide the ground for their well-being, growth and excellence by creating appropriate changes and transformations in the material and spiritual conditions of individuals and sections of society.

Social assistants can offer their services to the community in the following three areas by using professional-specialized activities:

Individual assistance: providing professional services to individuals and families to have healthier and more effective social relationships, be able to use their talents, abilities, internal and external facilities and society to maximize material growth, spiritual excellence and satisfaction, achieve self-sufficiently and continue their lives independently and more efficiently.

Social assistance: development and generalization of social assistance services in different communities in order to meet social and cultural needs through the mobilization of forces, attracting public participation, using of existing talents and forces of society.

Group assistance: providing group assistance services to individuals in order to develop talents, capacities and capabilities by using group relationships and interactions so that members can overcome their problems in a more desirable way and cope with individual and social duties and responsibilities.


Available services

  • Individual interviews with children's companions about their problems
  • Referring patients to the various centers they need. These centers include charities and medical centers and so on.
  • Establishing administrative relations and cooperation with all wards and parts of the hospital, including the admission of clinics, radiology, laboratory, pharmacy, physiology, dentistry, operating room… etc, and servicing the references from the above sections.
  • Daily visits and reports of patients admitted to the wards to identify problematic patients, guide patients in the field of insurance, and follow up their problems in the field of treatment.
  • Guiding patients in the field of problems with the cost of discharge, medicine, etc. and introducing them to assisting institutions and organizations.
  • Attracting cash and non-cash donations for patients and the hospital, delivering donations to those in need of help or parts of the hospital that are needed according to the donors' approval.
  • Visiting the home and contacting the patients' families in urgent cases.
  • Arranging the situation of children and infants who are unknown and abandoned or unaccompanied in terms of finding their family and handing them over, and if the family is not clear, obtaining a court order and handing them over to the competent authorities such as police, welfare.
  • Investigating child abuse cases, including identifying, interviewing parents and children, and reporting to competent authorities such as police, welfare.
  • Creating a social file for special patients, chemotherapy, hemophilia, thalassemia, etc., determining their discount percentage, recording the statistics of discounts and reporting them to the deputy of treatment
  • Recording statistics of given discounts to insured and non-insured patients and Afghans separately and sending them to the deputy of treatment.
  • Collaborating in planning, research on some issues related to patients and diseases.
  • Creating a more attractive and tolerable environment for patients, especially incurable patients, by holding celebrations, visits, setting up a game room, distributing fruit and sweets, etc.
  • Following-up of NICU and PICU patients for not having a companion and contacting them.



  • Adjusting the condition of specific patients, chemotherapy, hemophilia, thalassemia and PKU.
  • Following-up of Afghan patients, informing the authorities and planning for their condition.
  • Improving the hospital environment with the help of donors for the well-being of children and their companions.


Some activities performed:

Holding a food festival for the benefit of PKU patients

Holding a birthday party in the playroom (in order to strengthen the cheerful spirit of hospitalized children or hospital patients)

Holding a question and answer session for PKU patients' families with the treatment team